Frequently Asked Questions
Everything you need to know about your Focus performance gear.
How do I determine the right size for my athletic wear?
We provide a detailed size guide on every product page. We recommend measuring your chest, waist, and hips to compare against our chart, as our performance fit is designed to be aerodynamic and snug.
What is the standard shipping time for orders?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while express shipping options are available at checkout for those who need their gear faster.
Can I return gear if it doesn't fit or if I change my mind?
Yes, we offer a 30-day return policy on all unworn items with original tags attached. Please note that for hygiene reasons, certain items like compression base layers and socks must be unopened.
Are Focus products covered by a warranty?
We stand by our quality. All Focus apparel and equipment come with a 6-month warranty against manufacturing defects. This does not cover standard wear and tear from high-intensity training.
How should I care for my high-performance fabrics?
To maintain moisture-wicking properties, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach, as these can break down technical fibers.
Do you offer professional or team discounts?
Focus offers a 'Pro Program' for certified trainers and professional athletes, as well as bulk pricing for sports teams. Please contact our support team with your credentials to apply.